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Effective Date: January 1, 2025

At Bibo Bags, accessible from Thrissur, Kerala, India, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. General Information

Business Name: Bibo Bags
Location: 2/554-1,
Vezhaparambil Line,
Elthuruth P.O., Thrissur,
Kerala, India – 680611
Contact Details:
Email: info@bibobags.com
Phone: +91 98472 34370

2. Data Collection

We collect personal data typically required by an e-commerce website powered by WooCommerce and using Razorpay as its payment gateway. This includes:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed securely)
  • IP Address and Browser Information
  • Cookies and Usage Data

3. Purpose of Data Collection

We collect your data for the following purposes:

  • Order Processing and Payment: To manage and process your orders securely.
  • Product Delivery and Support: To deliver purchased products and provide customer support.
  • Marketing Communications: To send newsletters, promotional emails, and offers (if you opt-in).
  • Website Improvement: To analyze user behavior and enhance your experience on our website.

4. Third-Party Sharing

We may share your data with the following third parties to facilitate our services:

  • Payment Gateway: Razorpay, for secure payment processing.
  • Shipping Providers: DTDC or other courier agencies for product delivery.
  • Analytics Services: Google Analytics, to understand website traffic and user behavior.

All shared data is handled securely, adhering to the typical measures followed by a WordPress-based website.

5. Data Protection Measures

We take appropriate steps to protect your data, including:

  • SSL Encryption: Ensures secure connections for all data transactions.
  • Secure Payment Gateway: Payments are processed through Razorpay, a trusted payment provider.
  • Compliance: We adhere to the applicable laws and regulations governing e-commerce operations in India.

6. User Rights

You have the following rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Correction or Deletion: Request corrections or deletion of your data.
  • Marketing Opt-Out: Unsubscribe from promotional emails.

To exercise these rights, contact us at info@bibobags.com.

7. Cookies and Tracking

We use cookies for:

  • Analytics: To track website usage and improve user experience.
  • Shopping Cart Functionality: To remember your selections.
  • Personalized Ads: To deliver relevant advertisements.

You can manage cookies through your browser settings.

8. Minors’ Privacy

Our website is intended for users of all age groups purchasing bags. We do not knowingly collect data from individuals under 18 years without parental consent.

9. Changes to Privacy Policy

We may update this policy periodically. Please check this page regularly for changes. The effective date of the current policy is January 1, 2025.

10. Governing Law

This Privacy Policy is governed by the laws of Kerala, India. Any disputes will be resolved in accordance with these laws.

If you have any questions about this Privacy Policy, please contact us at info@bibobags.com or call +91 98472 34370.